【Questionnaire survey】 🗣️ Share Your Voice, Shape the Ultimea Community!

[Ultimea Team]

Hello Team,

I have one more suggestion. If your team has presence in different regions, you could organize fan meetups to showcase new launches. This would give customers a chance to experience the product firsthand, which helps build confidence in it.

These can be invite-based meetups where people with some tech knowledge are invited. They can then share their experience and recommend Ultimea products to their circle.

Such events would also give more exposure to the community, since attendees are likely to post about the meetup on the forum as well.

Thank you so much for this fantastic suggestion!
Organizing regional fan meetups is a fantastic idea—it aligns perfectly with our goal of building deeper, more authentic connections with our users. It gives people the opportunity to experience the product firsthand, especially in a warm, friendly, and expert-friendly environment.

Our community spans a wide range of regions and countries. We've previously experimented with small-scale in-person events. The response has been positive, and we're planning to roll out more. We'd love to have active community members like you participate in the planning process! Together, we're not just building a product—we're building a movement.

Regards,
The Ultimea Team

 

[trav]

I've already recommended to a couple family members and posted on Facebook to more than 1000 friends and family members that Ultimea is a company they should consider as a top choice for their sound bar system. The ease of operation and set-up. Control at their fingertips.
I would like to have a little more control over the rear speaker volume. When playing music thru the Bluetooth connection the system has great power, clarity and balance. When watching a movie, mostly at a low volume level, there's some loss of richness that doesn't come through until you start to turn it up and the rear speakers aren't quite as noticeable as I'd like. Now my system is the Aura A40 using the optic connector, I do understand that does effect the richness. It would help to be able to make adjustments to these aspects when you don't want to wake up the neighbors. Now for those of us who don't have a TV with eARC or even a USB connection. Is it possible to add Bluetooth connection to a Fire TV stick in order to add on my system. I can connect to earbuds, a Solo speaker and a lesser sound box however it doesn't recognize my Aura A40.

 

[trav]

actually another great thing that can be done is making the grills detachable and separately orderable. While most have white walls, hence why i suggested white it would be more versatile if a customer can take the grille off and spray paint it to their desired colors. Having replacement grills easily orderable will make the stakes lower if they make mistakes
Ultimea can also advertise this support by making say a youtube video show casing it.

That is an excellent idea. So many options for personalization to expand on the Ultimea Community. Wish I thought of it. Is it too late to change my reply

 

[Ultimea Team]

I've already recommended to a couple family members and posted on Facebook to more than 1000 friends and family members that Ultimea is a company they should consider as a top choice for their sound bar system. The ease of operation and set-up. Control at their fingertips.
I would like to have a little more control over the rear speaker volume. When playing music thru the Bluetooth connection the system has great power, clarity and balance. When watching a movie, mostly at a low volume level, there's some loss of richness that doesn't come through until you start to turn it up and the rear speakers aren't quite as noticeable as I'd like. Now my system is the Aura A40 using the optic connector, I do understand that does effect the richness. It would help to be able to make adjustments to these aspects when you don't want to wake up the neighbors. Now for those of us who don't have a TV with eARC or even a USB connection. Is it possible to add Bluetooth connection to a Fire TV stick in order to add on my system. I can connect to earbuds, a Solo speaker and a lesser sound box however it doesn't recognize my Aura A40.

Thank you so much for your continued support and for recommending Ultimea to your friends and family—it means the world to us!
We're honored to have such passionate believers in our products.

You shared some very helpful feedback:

Rear Speaker Volume Control:
We completely understand your need for more granular control, especially at lower volumes where the rear channels can be less noticeable. We really value your suggestion to maintain clear volume for the rear speakers, even at night. We'll forward this to our product team—it's a practical tip that will help us improve.

Bluetooth Connectivity on Fire TV Stick:
Great question! Unfortunately, most Fire TV Stick models are designed to output Bluetooth audio only to headphones or portable Bluetooth speakers (typically using the A2DP profile), not to soundbars like the Aura A40, which typically prioritize other inputs like optical, HDMI, or ARC. A possible workaround: If your TV has an optical output (TOSLINK) or a 3.5mm AUX output, connecting the Aura A40 directly would be the best option.
You could also consider using an HDMI ARC extractor (if your TV supports HDMI ARC but not eARC) for more flexibility in routing audio to your soundbar.

You already get excellent sound quality over optical, but we agree—the experience would be even better with more granular control over speaker volume (especially the rear speakers) and expanded connectivity.

Thanks again for being such a great voice in the Ultimea community. You're awesome!