So X60 is supposed to start shipping tomorrow.
Will there be any delays?
Can everyone that ordered an X60 post when they received the notice that the X60 was shipped and when did they receive it?
Hello, we know you've been eagerly awaiting the arrival of your X60, but we regret to inform you that due to unforeseen delays in international logistics, we will be unable to ship your X60 as originally planned in October. After urgent coordination, the latest estimated delivery date has been adjusted to early November.
We sincerely apologize for the inconvenience and delay caused by this delay. We fully understand that this falls far short of your expectations.
As a token of our apology, we will be giving all X60 pre-orders a free pair of official speaker stands. Please contact our customer service team directly with your order information, and we will arrange for the speaker stands.
Your understanding and support are crucial to us. We will continue to work hard to ensure that you receive your product in early November and enjoy the immersive sound of Ultimea.
If you have any further questions, please feel free to contact us through our customer service channels.
Thank you again for your trust and understanding.
Sincerely
The Ultimea Team
