【Firmware Upgrade Notice | New Skywave X60 Version Released】

[Ultimea Team]

Dear Ultimea User:

Hello! Thank you for your continued support. The new Skywave X60 firmware version V9 has been officially released and is being pushed out via the Ultimea App.

Firmware Version: V9

Release Method: Full Push (You will receive an upgrade notification after connecting your device to the App)

Update Content: Optimized system stability, fixed known issues, and improved user experience.

We recommend that you connect your device to the App as soon as possible and complete the upgrade according to the prompts to enjoy a more stable and smooth audio experience.

If you encounter any problems during the upgrade process, please feel free to contact our customer service team. Thank you for your trust, and we look forward to continuing to bring you an excellent audio experience!

Sincerely,
The Ultimea Team

 

[astateofmind]

Is there a list with all the changes in this firmware?

And you guys are moving pretty fast and listen to your customers, that's a plus!

 

[Ultimea Team]

Is there a list with all the changes in this firmware?

And you guys are moving pretty fast and listen to your customers, that's a plus!

Key changes in version V9:

Removed subwoofer notification sound
Added 5.8GB firmware
Removed 5.8GB reset command
Added 5.8GB upgrade error restart function

 

[astateofmind]

how about rear speakers volume?

 

[Ultimea Team]

how about rear speakers volume?

This feature is not yet available in this version. It may take some more time.

 

[shausti]

Anyone else having issues with X60 going on then off after turned on? Was doing before updated the work around was push bluetooth on start up then connect to app? Now won't even let me do that just turns on shows arc and blinks 4 lines 4 times and turns off. Great system but very annoying to deal with this

 

[Ultimea Team]

Anyone else having issues with X60 going on then off after turned on? Was doing before updated the work around was push bluetooth on start up then connect to app? Now won't even let me do that just turns on shows arc and blinks 4 lines 4 times and turns off. Great system but very annoying to deal with this

Hi! To pinpoint the problem more accurately, have you updated your device to the latest firmware version?

If your device is not yet updated, we strongly recommend that you try connecting to the app first to see if it can detect and complete the update. The latest firmware usually includes fixes for various issues.

If your device is updated to the latest version but the problem persists, please provide your device's serial number (SN) via private message.

Thank you for your patience and cooperation!

 

[shausti]

Yes these issues got worst after update. Now it will not stay on to use trying to reset by unplugging everything for 4 hours

 

[Ultimea Team]

Yes these issues got worst after update. Now it will not stay on to use trying to reset by unplugging everything for 4 hours

We fully understand your current predicament and sincerely apologize.
Please provide your X60's device serial number via private message.
Once we receive your SN information, we will immediately verify the specific details of your device and find a suitable solution for you.
Thank you for your patience and crucial feedback.