AlexTypeR's latest activity

24/7 support?! Ya not really. Only get a reply every 2 days and it's not even a week I have my soundbar Ive been emailing support...

Ok great. I hope this can get resolved soon.

Ok thanks for that update. Will you be able to update me about the email I sent support 2 days ago? I would like that to be priority...

When ordered the S80 I had Canada as a selection but on the X series products its not there.

How are you liking the Nova S80? I have one also and at low volume the subwoofer picks up voices and cuts in and out. Does yours have...

I sent an email about the issue to support and waiting for them to reply. The X40 is really nice but I dont think its available in Canada

My nova s90 did the same, contacted ultimea and this cannot be fixed by any firmware update, had to return unit and upgrade to the...

Ok thats good to know. The X40 is nice but i dont think its available in canada

Hello, I have not had that problem with any of the 3 ULTIMEA devices I have used, D80, D80 Boom and X 40. All 3 work perfectly.

Hey have you noticed any noise or rumbling coming from the subwoofer at lowe volume? Im asking this because I have a Nova S80 that has...

Thanks for the response. Ive sent the email and hope to hear back from your support team soon

Hi， We deeply understand your concern and disappointment, especially when your highly anticipated new device encounters such a...

I just purchased a refurbished Nova S80. Came with firmware V159. Sounded great but at low volume (20 and below) during quiet scenes the...